Sandra Hills joined leading Victorian aged care provider Benetas in 2009, with experience in government and the not-for-profit sector. Her qualifications span nursing, psychology, research and business management. Sandra was acknowledged for her service to aged care and promoting women in the workplace with a Medal (OAM) of the Order of Australia in the General Division, in the 2017 Queens Birthday Honour List.

As a voice for older people, Sandra has published many articles and works in numerous leadership roles including as a Director of Anglicare Australia, is a member of the National Aged Care Alliance (NACA), a past Director of the Aged Care Industry Workforce Council and was a long serving ex-Director and Vice President of Leading Aged Services Victoria (LASA). Sandra is currently a member of the Ageing Australia (Vic) State Member Council, the Ageing Australia Eastern Seaboard Chapter and is a member of Chief Executive Women (CEW).

Sandra’s contribution on the panel will highlight the importance of aiming for a high performing organisation but acknowledging that laying the foundational capabilities takes time, along with ensuring operational efficiencies are set and maintained. These foundations need to be in place for trust, influence and impact to flourish.